IT Managed Services

Is your technology slow and unreliable? Or maybe your current supplier takes ages to respond? Or slow to fix? Do they take the time to brief you on IT Strategy or they promised to, but they have not delivered?

Are you looking for a more Professional solution that will enable you to concentrate on your business and not worrying about technology? Then look no further as Vermont’s IT Managed Service is probably what you are seeking for.

When partnering with Vermont you get all the benefits of an IT department without the overheads. Our fixed fee, unlimited IT Managed Service means that we not only provide the day-to-day IT support skills but also a dedicated IT Service Manager to work with you at a strategic level. This added level of management will ensure that your IT strategy is up to date and helping you drive your business, instead of slowing it down.

Since 2009 Vermont have been leading the South Coast of England in Managed IT Services. On average, we carry out around 200-250 Managed Service Reviews in a year, where we sit down with the business owner and discuss IT strategy and our service. This is in addition to a Support Desk Service which strives to get users back working as quickly as possible.

What does our Phenomenal IT Managed Service look like to you?

  • Less user downtime – Our Helpdesk works to strict timescales (a.k.a Service Level Agreement) that ensure that we respond to you quickly, so your colleagues can get back to work sooner
  • Regular Service Reviews (Quarterly or Bi-annually) – By continually reviewing the services we provide we make sure we meet your business needs
  • Regular Backup Testing – In conjunction with our Service Review we will test your Business Continuity System (backup system) and report on it to you. This means that you have the confidence that you can be back up and running quickly if there was ever a big enough issue.
  • Less system downtime – we identify and fix issues early and nip problems in the bud
  • Cyber Security Management – monitoring your security systems and educating your users to protect themselves from being compromised
  • Peace of mind – as we monitor your systems 24/7
  • Fewer disruptions – 95-98% of our services are delivered remotely or overnight
  • Predictable budgeting – all-inclusive, flat-rate IT services that can include hardware and software

90 Day Money Back Guarantee

Many times I have met with business owners who tell me how they have been burnt in the past by a computer ‘guy’. But the thought of changing from your ‘guy’ to someone else can be scary and un-nervy, as the fear of the unknown can be daunting. In preparation for this we have introduced a’ no questions asked’, 90 Day Money Back Guarantee.

That might appear a bit risky to some people as there is the chance we will get taken advantage of. However, to date, no client has cancelled our services and taken us up on our 90 Day Money Back Offer. Which is a great testament to our Team and the work they do.

So if you are interested in revolutionising the way your business manages its IT then please get in contact and we will walk you through the journey.

IT that works for, not against you.

Contact us

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Client Testimonial 01

"At all stages Vermont has remained in close communication, tackling any problems cheerfully and efficiently"

Running an investment specialist IFA needs complex integration of numerous databases and systems...

Richard Palmer,
Senior Planner
Murdoch Asset Management

Client Testimonial 02

"We've set ourselves ambitious plans for business expansion through 2016 and are confident that Vermont will provide their support and guidance to help us achieve them"

this is a long-term relationship offering long-term benefits all round.

Sarah Kay,
Office Manager
Turbo Service International