Avoid online word wars with these reminders

Social media management for businesses can be boiled down to two simple sentences: The internet is full of trolls. Don’t feed the trolls. Read on to find out more about social media gaffes that you will want to avoid, especially when dealing with negative comments on your business posts. Online reputation management mistakes As long […]

How to deal with complaint sites

A dissatisfied customer sounding off on a consumer complaint site about how unhappy they are can have serious ramifications to your company’s online reputation. It’s possible for these negative reviews to end up on the first page of your search results. However, businesses can fight back against these websites. Don’t engage site or users directly […]

4 Ways web monitoring boost productivity

With YouTube, Reddit, and Instagram just a few clicks away, it’s a miracle employees can get anything done during an eight-hour workday. This problem arises when a company does nothing to monitor or regulate internet usage. To fix this, consider using web monitoring software. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, […]

Security policies for your business

Businesses rarely address cybersecurity in their company policies. With cybercrimes becoming more prevalent, it’s important you inform staff about the threats they could be exposed to. Make sure your business and employees are safe with these security policies. Internet In today’s business world, employees spend a lot of time on the internet. To ensure they’re […]

Twitter reveals new SMB dashboard app

The ocean has a strange way of making you feel so small; so does a Twitter account with virtually no followers. It does become quite hard for your small- to medium-sized business to establish a strong online presence when they are surrounded by singers and supermodels with their own collection of trending hashtags. This is […]

Creating online communities for businesses

Gamers require an effective strategy to thwart the boss, athletes require constant updates on the latest tournaments to improve performance and businesses require an online community to fully thrive. As the saying goes: ‘What comes easy won’t last, and what lasts won’t come easy’. This is especially true when you embark on building an online […]

Your business can fight ‘rant’ sites

When a person searches for your company on Google or any other search engine and sees a negative review from a ‘rant’ site, it can have significant repercussions to your online reputation. That’s because more people are likely to see something, and even click on it, when a page turns up on the first page […]